Contact Center Supervisor Interview Questions | Glassdoor

Contact Center Supervisor Interview Questions


Contact center supervisor interview questions shared by candidates

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Tell me about a time that you had to support a process change that you did not agree with.

Specifically all of the "feared" questions. "Tell me about a time when you disagreed with a supervisors methods hat you didn't agree with and how did you react.

Tell us about a project you have done that you were passionate about.

Have you done performance review for people who work under you ?

what would you type of question, and how would you react to certain things a few tech question but thats it

1 Answer

How did your previous position prepare you for the position for which you are interviewing?

Describe the most difficult customer you had and how you resolved it?

Nothing out of the norm

1 Answer

How would you manage and mentor staff?

1 Answer
19 of 9 Interview Questions