Customer Service Representative Interview Questions in Coral Springs, FL | Glassdoor

Customer Service Representative Interview Questions in Coral Springs, FL

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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Why key values I associate the best yet

1 Answer

one team

What is a difficult situation you didn't not agree with, and how did you handle it?

How would deal with a customer that was upset

1 Answer

How would handle past paced environment. How would u handle stress

They asked few questions about health insurance terminologies.

Why would you want to work here?

1 Answer

If an employee was committing fraudulent activity on an account what would you do?

1 Answer