Credit Collections Analyst Interview Questions | Glassdoor

Credit Collections Analyst Interview Questions

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One of the first questions asked by all three (3) interviewees - What questions do you have for me?

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Asked each individual a set of ten (10) questions specifically designed for the department that they were to represent. However two (2) of the interviewees had no direct relationship with the Collections Department, questions to them seemed confusion and not relevant to their own positions. . Asked the only Credit / Collector if he knew what the Pareto Rule was - he had no idea what I was talking about?

If Hill-Rom's system created a difficult and expensive billing error that went out to the customer, and they called furious for resolution, how would I handle this situation?

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How many year of experience in the accounting field.

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What are your three best/worst traits?

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What are the controls you have worked on in your professional experience?

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