Credit Counselor Interview Questions | Glassdoor

Credit Counselor Interview Questions


Credit counselor interview questions shared by candidates

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They were all very easy.

1 Answer

They were all common sense.

What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?

1 Answer

Explain a time you had to deal with a difficult customer.

1 Answer

At the time of my interview, the company was in deep financial distress. Revenues had dropped significantly. The interviewer asked me why should we hire you when you might go out and find a new job and not be around 5 years from now?

1 Answer

What are my strengths?

1 Answer

How many days of work had I missed per year with last employer?

1 Answer

There wasn't a specific question that I remember besides the brief answers in the previous paragraph.

What challenges you experienced in the past and how did you resolved it?

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