Crew Member Interview Questions

I'm unique in my own way as I don't think of myself as conceited, but a hard worker. (Something along those lines. This question can be tricky, just don't shame yourself or say "Because I'm just better" or become discouraged).

Regardless of whether or not there are customers waiting to be helped, I refrain from inappropriate conversations and behaviors with my coworkers.

I'm not the type of individual who likes to goof off. I'm focused on the task at hand and doing my job well is very important to me.

The right approach depends on the situation. If the customer is overcharged, try to find either a suitable replacement that costs around the same or the more responsible choice refund. If the customer did not get charged for something they wanted, regardless of or not its a trick, it should always be charged and never just put in with the initial order because the store will loose money that way.

The right approach is to treat every situation as if it were an honest mistake. Ultimately the customer is always right and going the extra mile to refund them their money or replace their food will go a long way. Double checking your work quickly as you go, checking receipts, and repeating back orders to a customer are all ways that mistakes can be minimized.

I love the food they have

Because I need a job

I was not expecting to sing for tips.

You should tip for the service, not for me to embarrass myself, I'm sorry for having self respect.

I don't guess that it was that bad of a question, but It struck me awkward. Mostly because I was interviewing for a part-time after school job, and not management or some job higher up the ladder.

What they would like to hear relates to every worker potential. How can you, as a part time after school team member help bring more customers to the company? By smiling warmly, listening attentively to them, getting a solution if they have an issue, ensuring they get their food hot, fresh and fast, ensuring they have a clean restaurant - and safe restaurant - to dine and relax in. Your attitude, speed and positivity is what will cause each customer to return again and again. The more money coming into the store, the better your future raises and promotions. The base job title for every single employee in every single job in the world is 'team' member. You all work as a team to give the best customer experience you can. This increases profits for all.

"Yes, sure" After then, everytime the bathroom is dirty, it's on me. I said yes only because it was my first job interview and didn't know how to say no.

yes

Yes

This question wasn't really difficult or unexpected, but I think it is (surprisingly) a question that people often have difficulty answering, no matter where they are applying. You need to know the answer to this question before you walk into your interview, but it's going to be different for everybody. For me personally, I wanted to work at Trader Joe's for the same reason I already shopped there: I loved the environment and the people that worked there seemed great to me as a customer!

The company was a lot different when I was hired. In past years when I was hiring we liked people who liked TJ's, shopped at TJ's. Lots of them really wanted the job because of the benefits. The insurance benefits for crew members used to be great. I didn't hold that against anybody if we thought they would be a good worker.