CSA Interview Questions | Glassdoor

CSA Interview Questions

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CSA interview questions shared by candidates

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"What is my risk to hire you?"

1 Answer

What is "drama" to you? Asked by regional manager-she hates drama and loves to have fun

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None. I didn't find any of the questions challenging. It is good to come into this job with some prior service industry experience, but there are people hired for the job I had who are right out of high school.

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Do you know how to use a computer?

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Do you have the ability to work weekends or different times throughout the week

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The question that is always the most difficult one to answer is do you have a record. Even though people are not suppose to discriminate you still feel that your chances are less greater than a person without a record.

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they were all pretty simple

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Tell me a time when you have a disgruntle customer who purchase a product that was advertise on the store website but not available in store. How would you handle a question about a product that you have no idea about

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If you were talking to a customer, and they started to use curse words how would you handle the situation?

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Explain a difficult situation that you overcame.

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