CSA Interview Questions | Glassdoor

CSA Interview Questions

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CSA interview questions shared by candidates

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If you were talking to a customer, and they started to use curse words how would you handle the situation?

1 Answer

Why do you wanna work here, Where do you see yourself in the future.

What is you previous experience.

1 Answer

Describe a time when you had to deal with an angry or upset customer, how did you handle it?

Explain a time when you went above and beyond for a position that you held?

describe a time when a customer was rude and how you dealt with them

1 Answer

What is a task or event that you have failed at and what did you do about it?

What have you done in the past (customer service wise) to mitigate a high-tension situation?

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