Customer Care Agent Interview Questions | Glassdoor

Customer Care Agent Interview Questions


Customer care agent interview questions shared by candidates

Top Interview Questions

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"How do you handle the rare customer who stays unsatisfied?'

1 Answer

Sometimes people cant be pleased, despite having done everything to meet their needs. Take the next call knowing I did my best

Are you flexible?

1 Answer

Where do you see yourself in 5 years.

1 Answer

What do you like about working in customer service?

1 Answer

What was the hardest situation I had dealt with I customer service and how did I handle it?

Most of the questions seemed fairly standard, with a bit of prepping a few days before you shouldn't be that surprised.

Q: What was one thing that they asked you?

1 Answer

The most difficult question was what time I would prefer to work, 5 AM or until midnight at closing time. However, being an airport, those types of hours are to be expected.

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