Customer Care Coordinator Interview Questions | Glassdoor

Customer Care Coordinator Interview Questions

19

Customer care coordinator interview questions shared by candidates

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Do you work better on a team or individually?

1 Answer

Both! :)

How would you deal with and keep a customer happy that you couldn't actually help start-to-finish and who had to be transferred to a different company entirely?

1 Answer

Tell me about a time when you had to deal with an upset customer and how you handled it. If I called your previous employers what would they say about you? What would you do if a customer wanted you to break a company policy?

Tell us about a time you had an upset customer; What did you do? How did you fix the situation?

What drew you applying for a position with this company?

Describe a time you failed and how did you handle it

1 Answer

How do you handle working in a group vs working independently?

1 Answer
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