Customer care Interview Questions | Glassdoor

Customer care Interview Questions

33

interview questions shared by candidates

Customer care Interview Questions

Sort: RelevancePopular Date

What would you do if, on a product release day, 5 people were yelling at you, and trying to get your attention, all at once?

1 Answer

Take it one person at a time. Acknowledge all of the customers and assure them that you'll be right with them.

If you can not handle a problem with customer what will you do?

3 Answers

What's your favorite thing about an angry customer?

2 Answers

Tell us how you handled a difficult customer/situation in the past.

2 Answers

How important is honesty?

1 Answer

Describe a situation in which you were the lead on a project working with other staff members, and the results were not okay. How did you get your staff members to cooperate better? What did you say to them? And what were the results?

1 Answer

In a general book shop setting, can you bring the necessary spectrum of knowledge: (a) Will you be able to engage the interest of a toddler, an eight-year-old, a teen, and their parents? The erudite and the common? Mystery or history? (b) Do you know enough about the world to satisfy every taste, within reason? (c) Are you willing, within reason, to drop any feelings or opinions that may incline you to censor the reading materials you offer - or special order if they are too offensive to live on your shelves?

1 Answer

do you like helping people?

1 Answer

Have you ever worked in a phone customer service postion before? What did you like most?

1 Answer

Please explain a time when you had to solve a difficult problem

1 Answer
110 of 33 Interview Questions