Customer Care Professional Interview Questions | Glassdoor

Customer Care Professional Interview Questions

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Customer care professional interview questions shared by candidates

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We only hire 15% of the people who apply. What makes the customer service you deliver better than the other 85 percent ?

1 Answer

Q: Tell me about a time where you handled a difficult customer?

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If you were handling a very irate customer who was ranting and using obscene language how would you handle it? Is it okay to get frustrated and angry?

1 Answer

Is it okay to steal little things like pencils or pads from an office.

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Sell me this pen

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Give an example of when you made a mistake on the job and how you corrected it?

1 Answer

Explain a time when you took the blame for another employee when it wasn't your fault.

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Tell me a time when you had a confrontation with a co-worker.

1 Answer

how comfortable was I with internet search .

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All of the questions were pretty standard and straightforward interview questions.

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