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Customer Care Supervisor Interview Questions

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Customer care supervisor interview questions shared by candidates

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How did I handle a difficult employee.

1 Answer

Terminated the employee.

One question in particular that I remember centered on why I wanted to leave the position I was in at the time. The question wasn't challenging per sé; it was simply something I hadn't really thought about, other than the standard needs, such as more challenges, different culture, and better pay.

1 Answer

what is more important, your fellow team of supervisors or your team of agents?

1 Answer

What is the last book your read?

1 Answer

Where do you see yourself in 3 years?

1 Answer

Tell us about a time in which you were innovative on the job.

There was none for me, I was comfortable with the questions.

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