Customer Experience Representative Interview Questions | Glassdoor

Customer Experience Representative Interview Questions

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Customer experience representative interview questions shared by candidates

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Tell me about your resume

1 Answer

Tried to answer the interviewer, but he didn't seem interested

Why customer service?

1 Answer

If you were in the situation with an angry parent, what would do?

1 Answer

Why Justworks? Fave subject in college? Least favorite? Expected CSAT questions - what doe CSAT mean to you, how did you handle a difficult situation, etc? Talk about a time you made a mistake. How did you fix it? Where do you see yourself in 5 years? Is there anything we didn't cover that you'd like to share? What's most important to you in the workplace? What do you like to do in your free-time?

Tell me about a time you dealt with a conflict at work and how did you handle it?

What is one skill that I would like to improve for myself

1 Answer

Tell me about yourself...the usual. No good questions...everyone was distracted, all over the place, didn't ask a single good question and did not have the ability to carry a conversation and respond coherently to the things I was saying.

Why Tsheets? What does customer service mean to you?