Customer Interview Questions | Glassdoor

Customer Interview Questions

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Customer Interview Questions

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What would you do if, on a product release day, 5 people were yelling at you, and trying to get your attention, all at once?

1 Answer

Take it one person at a time. Acknowledge all of the customers and assure them that you'll be right with them.

How do you plan to ensure that your focus is always on improving the customer experience?

1 Answer

If you can not handle a problem with customer what will you do?

3 Answers

Name a time when you had to tailor a solution for a customer, because your company's current products and services couldn't help them?

4 Answers

Give me one example from your past employment history where unusual events created interpersonal conflict and/or impaired customer service (i.e. patient and/or physician), including how you solved these multiple problems, and what was the final outcome.

3 Answers

What's your favorite thing about an angry customer?

2 Answers

What will you do when you face an angry customer?

3 Answers

How would you help a customer that is preparing to take their GRE in 3 months?

3 Answers

If there is a rude member calling, how would you handle it?

3 Answers

how did you deal with unhappy customers?

4 Answers
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