Customer Relations Interview Questions | Glassdoor

Customer Relations Interview Questions

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Customer relations interview questions shared by candidates

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What makes a good manager?

1 Answer

Time management, organizational skills, consistently knowing what the needs of the employees are and how they can grow within the company

agree or disagree questions

2 Answers

Can I work unsupervised.

1 Answer

Tell me about a time when you had to convince another group/department to do something they didn't want to do.

1 Answer

How would you handle a customer yelling at you on the phone over a bad dealership experience?

1 Answer

Tell us about your finance experience

1 Answer

Tell us about yourself

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Explain your previous job responsibilities listed on your resume

1 Answer

How do you handle irate customers?

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In short, there was little discussion of actual skills for this - one of two, entry-level customer service - positions. In fact, he made smirks when he asked me 'why are you here applying for this job?' ' I do not see any call center experience on your resume (that I only just now bothered to review when we sat down in this room for the first time 5 minutes ago).

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