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Customer Relations Interview Questions

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“"Please provide examples that demonstrate your knowledge of customer service standards, principles, practices and techniques; including marketing principles and practices. "”

“Explain your previous job responsibilities listed on your resume”

“How do you handle irate customers?”

We want your feedback – Is this interview information helpful to you?  Yes | No

“Well I have tons of experience in Customer Relations so I could probably go? right in without training. My interviewer had a sense of humor but knew when to get to business!! He did ask me what I...”

“agree or disagree questions”

“Skills, strengths, weaknesses, etc.”

“In short, there was little discussion of actual skills for this - one of two, entry-level customer service - positions. In fact, he made smirks when he asked me 'why are you here applying for...”

“In the end I was so turned off by what is apparently a very adversarial management mentality despite what is portrayed through marketing.”

“A really obscene use of Industrial psychology. How many ways to sunday can you ask 'tell me about a time when you took a risk at work but didn't get caught?' 'I mean like you...”

“What would you do given a certain situation with an angry customer?”

1120 of 95 Interview Questions