Customer Relations Specialist Interview Questions | Glassdoor

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Customer Relations Specialist Interview Questions

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Customer relations specialist interview questions shared by candidates

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Can I work unsupervised.

1 Answer

I can with proper training and knowledge of what is expected.

Nothing out of the ordinary - just verbally affirming what was already on my resume.

1 Answer

What are your greatest strengths/weaknesses? STAR Interview/behavioral questions? Provide an example of an instance in which you were forced to manage a difficult client and how did you resolve/recover the situation?

1 Answer

agree or disagree questions

2 Answers

Tell me about a challenging moment and what steps you took to resolve the issue.

1 Answer

Describe one time where you felt your skills were used to create a win-win for customer and business

Where do you see yourself in five years, even if it's not with us? I'm asking so I can help you reach your goals.

1 Answer

Give a time when you had to deal with a difficult situation and how did you handle it.

1 Answer

A lot of situational questions and behavioral questions. Similar to the phone interview

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