Customer Representatives Interview Questions | Glassdoor

Customer Representatives Interview Questions

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What is your greatest weakness?

2 Answers

describing myself

2 Answers

Person #A has an issue how do you respond?

2 Answers

"Tell me a situation in which something was broken and what did you do to fix it without a supervisor" "Tell me how you would handle conflict between your coworkers" "Tell me how you handled a difficult customer, what did you do to resolve the problem"

2 Answers

What are your career goals.

2 Answers

If there is a rude member calling, how would you handle it?

3 Answers

Tell about a difficult situation and how you overcame it.

2 Answers

These were NOT your typical customer service questions I were used too. A few were typical like how you handle irrate customers, about billing cycles and credit card information. But they weren't hard. Just wasn't prepared.

2 Answers

How do you feel about working with the Military?

2 Answers

I was asked a question about customer service.

2 Answers
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