Customer retail manager Interview Questions | Glassdoor

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Customer retail manager Interview Questions

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customer retail manager interview questions shared by candidates

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Tellme about a time when you had a disgruntal customer and how did you handle it and what was the outcome.

1 Answer

I gave the situation,talked about how i asked the customer what i could do to fix it and then told them the positive outcome

What skills are you looking forward to learn?

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How do you handle customers who are upset?

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Technology fails. How would you handle the client when this happens?

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What are some of my long term goals.

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I was asked how far away I live...because that is of utmost importance.

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The most difficult question that one faces during this process is in the first interview. You are asked what your future goals and aspirations are?

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You are asked multiple questions regarding examples where you have had to deal with angry customers and how you handled the situation

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Have you done this before?

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