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Customer retention representative Interview Questions
76
Customer Retention Representative interview questions shared by candidates
Customer Retention Representative was asked...April 14, 2020
what is an acceptable excused absents
3 Answers↳
none
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Death of family member immediate.
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You would have to refer to the attendance policy. There are several.
Customer Retention Representative was asked...August 31, 2021

Customer Retention Representative was asked...November 25, 2018

Customer Retention Representative was asked...February 3, 2016
i was asked to tell more about my previous experience in sales, about my professional interests why I am applying for 411 Locals and so on.
1 Answers↳
I answered the questions honestly, do not overestimating my experience or education. I just showed will t learn and work in a flexible environment. Less

Customer Retention Representative was asked...October 13, 2018

Customer Retention Representative was asked...August 7, 2019
How do you react to angry/upset customers?
1 Answers↳
I told how I would in the past have to calm customers on the phone.

Customer Retention Representative was asked...June 17, 2016
Why do you want to work for Brighthouse?
1 Answers↳
Company stability, great reputation, attracted to specific position

Customer Retention Representative was asked...July 12, 2015

Customer Retention Representative was asked...January 10, 2020
What was your prior applicable experience
1 Answers↳
I told them about past accomplishments in similar roles