Customer retention specialist Interview Questions | Glassdoor

Customer retention specialist Interview Questions

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what is an acceptable excused absents

2 Answers

none

Death of family member immediate.

Are you able to work in a high-stress, fast-paced environment?

2 Answers

How many times should you be tardy or absent in the 1st 90 days?

4 Answers

In the 3rd part of the interview where I met the hiring manager in person, they gave me a basic senario where a customer was upset from a previous negative experience and was looking for assistance choosing the best vacation package based off some background info that was provided 15 min prior to roleplaying a phone call of the senario. The question was: how do you assist the customer.

2 Answers

Why should we hire you?

1 Answer

how would you sell a item

1 Answer

What made me different from the other candidates?

1 Answer

During my on-site, I was asked if I could write creative briefs - it was explained that the person on the team who handled this wasn't very good at them and they needed someone who could master them.

1 Answer

What is my recruitment background

1 Answer

Tell me about yourself?

1 Answer
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