"As the first point of contact between a company and the client, a customer service advisor must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure."
Describe a time when you had to sell something. I sold insurance disability insurance I sold different parts for repairing vehicles |
How would I handle an irate customer |
If an employee that is supposed to take over your shift called out last minute what would you do? One or more comments have been removed. |
The same questions over and over.......What was a time when you had an irate customer and how did you handle it? over and over and over |
Tell me about yourself? |
Why Argos? |
How would you solve slow start up issues on a laptop/computer? |
Why do you want to work for Petco. |
Describe a situation where you delivered excellent customer service. |
What does Customer Service mean to you? |
