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Customer Service Agent Interview Questions

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“Why do I want to leave my current job”

“Interviewer kept asking if I was aware of what the job entailed!”

“all really simple questions”

“The interview questions were not difficult at all. They were basic interview questions mostly related to customer service and previous experiences.”

1 of 1 found helpful

“There were no difficult questions”

“The most unexpected question would possibly be what how would I handle an irate or out of control customer.”

“How would you handle a disgruntled or angry customer?”

“What is your definition of customer service? What would you do to prepare for bad weather conditions at work? Why do you want to work for American Airlines? After you had closed your cash register...”

“they were all easy just basic interview questions”

“When an irate customer insults the company or you? What's your reaction?”

110 of 439 Interview Questions