Customer Service Agent Interview Questions | Glassdoor

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Customer Service Agent Interview Questions


Customer service agent interview questions shared by candidates

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Why do I want to leave my current job

4 Answers

no job security

for better future

no room to grow

The interview questions were not difficult at all. They were basic interview questions mostly related to customer service and previous experiences.

4 Answers

There were no difficult questions

2 Answers

Interviewer kept asking if I was aware of what the job entailed!

2 Answers

all really simple questions

3 Answers

When an irate customer insults the company or you? What's your reaction?

2 Answers

Why do you want to work for Alaska Airlines?

1 Answer

How would you deal with a long line of customers quickly, but still provide a positive experience?

1 Answer

What will be your greatest challenge if you accept this position?

1 Answer

Easy interview...we just read my resume the entire time. Most thoughtful question "why should we hire you?"

1 Answer
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