Customer Service Analyst Interview Questions | Glassdoor

Customer Service Analyst Interview Questions

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Customer service analyst interview questions shared by candidates

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some of the iq test.

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skip if you done know answer for sure

How do you handle difficult people?

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Please tell me how you handled a disgruntled customer on the phone?

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Have you ever had experiences with angry customers?

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Experience in customer service and some basic IT questions. Asked if I knew anything about Green Mile and service vehicle tracking.

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How would you pick up the slack for a co worker who was not pulling there weight on the team?

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When was a time when you had to multitask your work?

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