Customer service analyst Interview Questions | Glassdoor

Customer service analyst Interview Questions

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customer service analyst interview questions shared by candidates

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How do you handle difficult people?

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I am not sure how I answered this question but in hindsight I am sure the difficult person being referred to was the CEO.

Describe your business analyst background and experience, and why are you interested in this position and working for the City.

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Tell me about yourself and why you think you may be a good candidate for this position.

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"What did you do when you made an error, how did you handle it?"

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I was asked several questions regarding types of analysis experience to how I dealt with conflict.

1 Answer

Why do you want to work for Carmax?

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some of the iq test.

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What is your biggest weakness.

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How do you handle working with a difficult customer?

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What qualifications do you have that would make you a stronger candidate for the job than someone else?

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