Customer Service Analyst Interview Questions | Glassdoor

Customer Service Analyst Interview Questions


Customer service analyst interview questions shared by candidates

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Tell us about your work experiences.

1 Answer

Started out talking about my best accomplishments and occasions of going the extra mile to help customer.ers and co-workers, my professional mannerisms, the ability to maintain confidentiality, and how I saved money for a company. Two of the 3 in the room took notes on copies of my resume.

How do you handle difficult people?

1 Answer

Have you ever had experiences with angry customers?

1 Answer

some of the iq test.

1 Answer

Please tell me how you handled a disgruntled customer on the phone?

1 Answer

Tell me about yourself and why you think you may be a good candidate for this position.

1 Answer

Tell me about a time you had a bad relationship or experience with either a coworker or boss and how did you handle it?

Tell me about some projects when you worked cross functionally and what did you accomplish?

there wasn't any difficult or unexpected questions...just "tell me a time when" etc.

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