Customer Service and Sales Representative Interview Questions | Glassdoor

Customer Service and Sales Representative Interview Questions

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Customer service and sales representative interview questions shared by candidates

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Would you be able to lead a sales team.

1 Answer

Provide an answer to the question (optional).

He asked me to report to him if I saw anyone doing anything suspicious and he would not tell who told him but I heard him do just the opposite while sitting in his office. I needed the job so I took it against my better judgement.

1 Answer

Name a time when you had an irritable customer. How did you best handle it?

1 Answer

Why do you see yourself as a salesman?

1 Answer

What do you value more customer service or sales?

2 Answers

When did you graduate high school?

1 Answer

Why are you interested in insurance?

1 Answer

What are three things you would like to accomplish in your future?

1 Answer

What are the top 3 qualities of a successful sales representative?

1 Answer

1) Name a time you had an irate customer. What techniques did you use to calm him down and what were the results? 2) Name a time you disagreed with a policy put in place by your supervisor/company and how did you handle it? 3) Name a time you received criticism from a supervisor/co-worker and how did you improve from it? 4) Why do you want to work for T-Mobile?

1 Answer