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Customer service assistant Interview Questions


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Food Lion
Assistant Customer Service Sales Manager was asked...June 20, 2015

How do you see your role within an office that is struggling?

1 Answers

I see an opportunity to share my effective skills by way of training and reinforcing currently knowledge base, and bringing a fresh set of eyes to reoccurring problems. Less

Pets at Home

If you were an animal, which animal would you be and why

5 Answers

A dog, as I am loyal, friendly and love being around people

Hello just read your review and I didn't read at before my interview, but I wasn't successful and I am under 20 but a 50 year old guy got the job. I wouldn't say they're age bias, but there were only 3 older people at my interview with about 15 teens. I'd recommend going for it again, was a really good experience at my store, at least Less

The right answer is a ' monkey' for the organ grinders.

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Waha Capital

*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?

4 Answers

I told them that they seemed like a scam and that I'm not interested in them.

Hi, Same experience. thanks buddy .

Yes I JH ad an online business. Business Manager, Program Director. I'll dedicate as much time is half way through an MBA. Ecel and QuickBooks trained. My resume lists everything but happy tr answer. Joppa knowledgable. I need to work and you want to hire me fory experience. Less

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Different questions applied to different applicants,but the most common question was,"Why do you want to work here"?

4 Answers

First I love working with customers. Love helping others. This is a great business to work for. Any questions go ahead and ask Less

First I love working with customers. Love helping others. This is a great business to work for. Any questions go ahead and ask Less

First I love this company. I love helping customers. I love to walk around with people asking me for help. Any thing else feel free to ask Less

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Can you work weekends?

3 Answers


Yes I can work all weekends


Marks & Spencer

How would you react when faced with an angry, irate customer complaint ?

2 Answers

Remain calm, polite and be as helpful as possible, Ensure that to listen thoroughly to the customers complaint and show that you are taking the complaint on board and you are doing as much as possible to resolve the issue. Always be understanding with the customer and try to relate as much as possible in the process. Less

Be understanding, listen and be calm.

Admiral Slots

What 5 words would your colleagues use to describe you?

3 Answers

Dedicated, productive and easy going

Dedicated, productive and easy going

Dedicated, productive and easy going

Jet Airways

Why do you want to work with Jet Airways and not other Airlines

3 Answers

Jet Airways is nice Airways Here is my future

This airlines give best services but other no give

It's is a good place to acknowledge my self and to gain good future by helping passengers in good way. Less

William Hill

What do you know about the history of William Hill?

3 Answers

They expect you to research highly into their history.

William Hill was founded in 1934, currently employing over 16,000 in nine different countries including Australia, Italy, Bulgaria and more. Over 80 years in the business now William Hill is very trustworthy, honest and vet knowledgeable. Less

It would be wonderful opportunity.

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