Customer service assistant Interview Questions
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Customer Service Assistant interview questions shared by candidates
If you were an animal, which animal would you be and why
5 Answers↳
A dog, as I am loyal, friendly and love being around people
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Hello just read your review and I didn't read at before my interview, but I wasn't successful and I am under 20 but a 50 year old guy got the job. I wouldn't say they're age bias, but there were only 3 older people at my interview with about 15 teens. I'd recommend going for it again, was a really good experience at my store, at least Less
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The right answer is a ' monkey' for the organ grinders.
*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?
4 Answers↳
I told them that they seemed like a scam and that I'm not interested in them.
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Hi, Same experience. thanks buddy .
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Yes I JH ad an online business. Business Manager, Program Director. I'll dedicate as much time is needed.im half way through an MBA. Ecel and QuickBooks trained. My resume lists everything but happy tr answer. Joppa knowledgable. I need to work and you want to hire me fory experience. Less
Different questions applied to different applicants,but the most common question was,"Why do you want to work here"?
4 Answers↳
First I love working with customers. Love helping others. This is a great business to work for. Any questions go ahead and ask Less
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First I love working with customers. Love helping others. This is a great business to work for. Any questions go ahead and ask Less
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First I love this company. I love helping customers. I love to walk around with people asking me for help. Any thing else feel free to ask Less
How would you react when faced with an angry, irate customer complaint ?
2 Answers↳
Remain calm, polite and be as helpful as possible, Ensure that to listen thoroughly to the customers complaint and show that you are taking the complaint on board and you are doing as much as possible to resolve the issue. Always be understanding with the customer and try to relate as much as possible in the process. Less
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Be understanding, listen and be calm.
What 5 words would your colleagues use to describe you?
3 Answers↳
Dedicated, productive and easy going
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Dedicated, productive and easy going
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Dedicated, productive and easy going
What do you know about the history of William Hill?
3 Answers↳
They expect you to research highly into their history.
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William Hill was founded in 1934, currently employing over 16,000 in nine different countries including Australia, Italy, Bulgaria and more. Over 80 years in the business now William Hill is very trustworthy, honest and vet knowledgeable. Less
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It would be wonderful opportunity.