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Customer Service Associate Interview Questions

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“Tell me about your previous experience? How do you provide good customer service? Gove examples. Which dept would you like to work in? Is there anywhere you don't want to work?”

“Why do you want this job? or Why would you fit in here?”

“What do you think will be the next fashion trend in the future?”

“Who do you think Old Navy's biggest competitor?”

“Tell me a little bit about yourself.”

“What is your biggest strengths and weaknesses?”

“What would you do on a situation where another fellow employee is being dishonest (theft wise) when you see him/her stealing from the store?”

“Why you would like to work for Capital One?”

“Do you have anymore questions?”

“When have you exceeded the expectations of a former employer.”

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