Customer Service Associate IV Interview Questions | Glassdoor

Customer Service Associate IV Interview Questions


Customer service associate iv interview questions shared by candidates

Top Interview Questions

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Describe your most difficult customer

1 Answer

Listened, sympathized, asked what I could do, did it.

You have a lot of experience. Why do you want to be a cashier?

1 Answer

what did I like about last job.

1 Answer

Describe a time when had a difficult task to handle with a company and very little time to get it done. How did you accomplish this task, how did you handle the stress, and what are your complaints about this?

A lot of customer service "tell me about a time" kind of things.

they basically wanted to know how I can help customers and how I can handle difficult situations

Please explain a situation where you were in charge or a leader and how you handled the job.

tell me about a time when a customer became real upset and how did you deescalate the situation?

Tell us a time when you ran into a problem and how you overcame it.