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Customer Service Associate IV Interview Questions

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“Describe your most difficult customer”

“You have a lot of experience. Why do you want to be a cashier?”

“Describe a time when had a difficult task to handle with a company and very little time to get it done. How did you accomplish this task, how did you handle the stress, and what are your complaints...”

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“A lot of customer service "tell me about a time" kind of things.”

“they basically wanted to know how I can help customers and how I can handle difficult situations”

“Please explain a situation where you were in charge or a leader and how you handled the job.”

16 of 6 Interview Questions