Customer Service Consultant Interview Questions | Glassdoor

Customer Service Consultant Interview Questions


Customer service consultant interview questions shared by candidates

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If a customer is Irate how would you handle it?

1 Answer

I would first sympathise with his situation, assure that I would help him/or her and address the problem

If for some reason (weather , woke up late, etc) how would you compensate company for time?

1 Answer

How do you handle high pressure situations?

1 Answer

They asked me how I would sell a certain item in the store.

1 Answer

How do your previous job experiences enable you to become a good fit for our team?

What was your favorite job you ever had and why? Why did you leave it?

Why do you want to work for Wayfair? What is your 5-year career plan?

When was a time where you were faced with an ethical dilemma at work and what did you do?

If we called your previous employer, which we will, what will they tell us about you? Why did you stop working there?

Tell me about your long-term and short-term goals. Where did you work last? What did you like about it? What didn't you like about it? Would you deliver on foot? What do you do on your spare time?

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