Customer Service Consultant Interview Questions | Glassdoor

Customer Service Consultant Interview Questions

50

Customer service consultant interview questions shared by candidates

Top Interview Questions

Sort: Relevance Popular Date

How do you handle high pressure situations?

1 Answer

I thrive when it comes to, high pressure and difficult situations. I have the capability to stay calm and collected.

They asked me how I would sell a certain item in the store.

1 Answer

If for some reason (weather , woke up late, etc) how would you compensate company for time?

1 Answer

If a customer is Irate how would you handle it?

1 Answer

When was a time where you were faced with an ethical dilemma at work and what did you do?

If we called your previous employer, which we will, what will they tell us about you? Why did you stop working there?

Tell me about a time you had to deal with a sudden change in policy/procedures within the company & how did you deal with it, what measures did you take?

What was your favorite job you ever had and why? Why did you leave it?

Tell me about a time where you had to deal with a difficult situation

Why do you want to work for Wayfair? What is your 5-year career plan?

110 of 50 Interview Questions