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Customer Service Engineer Interview Questions

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Tell me about a time when you dissembled something and successfully repaired it.

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While the point of the question is to see how deeply involved the repair was, it is also to see how well you can explain the repair. It simulates telling a customer what you have done on their instrument.

Company is looking for dependable and reliable people. The position handles the computer support for banks. So your going to have to prove a clean record. The only surprising question was the declaration that many of the employees were Christians and that their faith was important to them, the question was does this present a issue at all.

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Are you willing to work for nearly nothing, experience extreme stress, and then face the threat of being terminated without reason are cause?

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was hired out of technical school and did a ride around with another CE

Why do you want to work here? How are you in dealing with difficult people? How organized are you? Elplain to me how you go about an average service call from start to finish.

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Behavioral questions like 1 example where you failed and how did you solve it. Challenges you have faced convincing your leaders for an idea.

What did you do at your previous job?

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