Customer Service Interview Questions | Glassdoor
Customer Service Interview Questions

Customer Service Interview Questions

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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How do you see your role within an office that is struggling?

1 Answer

How would you respond to a customer that is complaining they have a hole in a product they just purchased?

1 Answer

Describe a time when you had to sell something.

How would I handle an irate customer

1 Answer

How many tennis balls are in this room and why?

14 Answers

If both a taxi and a limo were priced the exact same, which one would you choose?

13 Answers

Why is a man hole cover round?

9 Answers

There was only the one question. And that was to sell somthing to her.

7 Answers

Why do I want to leave my current job

4 Answers

What was the hardest decision you had to make while dealing with a very angry customer?

3 Answers
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