As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
why do you want to work for Best Buy2 Answers
whatever your reason...
This question request for "why" which is asking for what you can bring to the business. My answer would be to discuss about my skill area, experience, dedication to the goal of the company, enthusiasm about my job, other life skills that would add value to the business.