Customer Service Lead Interview Questions | Glassdoor

Customer Service Lead Interview Questions

99

Customer service lead interview questions shared by candidates

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what would you do if a customer has returned an item for $10 or more without a receipt

1 Answer

you do not interrogate the customer and you give them a refund in accordance with the refund book.

if I were stuck on an island and could only have 3 things what would they be.

2 Answers

I was asked how I would handle someone who was having difficulty fulfilling their role as customer service representative.

1 Answer

what fruit or vegetable would you be?

1 Answer

the managers spy on you on break press mute please. Sometimes the hours are not consistant you have to make leads on each call so its also sales.

1 Answer

Who was you most disliked supervisor and why?

1 Answer

Please give us an example of when you received poor customer service, and how did you feel about it? How was the issue eventually resolved?

1 Answer

Name 2 strength and 2 weakness about your self. Or about your last job.

1 Answer

Why I felt I would be good for the position.

1 Answer

What is Prilosec used for?

1 Answer
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