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Customer Service Lead Interview Questions

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What was the most difficult sale? How did you overcome the objection and how can you translate that to banking?

1 Answer

It was difficult to answer because not all sales techniques translate. I was working in a completly different field of business, and I had never worked in the banking industry.

if I were stuck on an island and could only have 3 things what would they be.

2 Answers

Name 2 strength and 2 weakness about your self. Or about your last job.

1 Answer

what would you do if a customer has returned an item for $10 or more without a receipt

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What is Prilosec used for?

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Please give us an example of when you received poor customer service, and how did you feel about it? How was the issue eventually resolved?

1 Answer

Why I felt I would be good for the position.

1 Answer

what fruit or vegetable would you be?

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I was asked how I would handle someone who was having difficulty fulfilling their role as customer service representative.

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the managers spy on you on break press mute please. Sometimes the hours are not consistant you have to make leads on each call so its also sales.

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