Customer Service Professional Interview Questions | Glassdoor

Customer Service Professional Interview Questions

113

Customer service professional interview questions shared by candidates

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My age..

2 Answers

The interview was extremely simplified

Thats illegal! lol

Why are you best qualified for this job?

1 Answer

So how did you find out about this company?

1 Answer

have you ever worked in a call center environment?

1 Answer

How would you respond to xyz customer care question (whether that was about products offered, products being sold, company policies, etc) l.

1 Answer

She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet.

1 Answer

All of the questions were pretty standard and straightforward interview questions.

1 Answer

Name a time you had to solve a problem, you didn't know the answer to, without the help of a supervisor or coworker.

1 Answer

Name a time you went above and beyond for a customer.

1 Answer

Name a time you made a mistake at work, what happened and what was the outcome.

1 Answer
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