Customer service representative i Interview Questions | Glassdoor

Customer service representative i Interview Questions

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customer service representative i interview questions shared by candidates

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Whats something that you think is a good is a strength?

4 Answers

My attitude: happy upbeat, personable

As a result of practicing forty years as a lawyer I have learned patience and the ability to talk to people who are angry and upset This was particularly true in domestic cases

I am anxious to keep working part time as I feel that this will keep me mentally alert

How detail oriented are you?

2 Answers

Scenario: Customer leaves for Italy for a month, sees a charge on her electric bill during the time she was away and would like to be compensated for it. What do you do?

2 Answers

They need to tell you what the whole overall is of the company not sugar coating it

2 Answers

If a customer calls in and does not have a DVR receiver, how would you pitch the sale to them?

2 Answers

Tell me about a time that you troubleshot something.

2 Answers

How would you handle being asked to do something illegal by the customer?

1 Answer

What is the upload and download speed? The company wants to know how fast your computer is because you will be taking live calls from current or prospective customers.

1 Answer

What's your biggest weakness?

1 Answer

What would your job be like on a daily base

1 Answer