Customer Service Representative I Interview Questions | Glassdoor

Customer Service Representative I Interview Questions

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Customer service representative i interview questions shared by candidates

Top Interview Questions

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What would your job be like on a daily base

1 Answer

not given

Tell me about an experience with a difficult customer and what you did to resolve it

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If you had a problem and didn't know what to do, how would you go about finding a solution?

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I don't recall and other questions.

1 Answer

They are all easy questions.

1 Answer

Review of your resume then onto basic customer service q’s; when did you go above and beyond, dealing with upset customers, how you deal with deadlines, organization skills, and what question did you think you were going to be asked and then you answer that question. You might get some take home information on the position you applied for.

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Do you have a dwi I. Your background?

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why do you want to work there

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They need to tell you what the whole overall is of the company not sugar coating it

2 Answers

I was asked to sell the interviewer a hypothetical item. She said: "Sell me something."

1 Answer