Customer service representative ii Interview Questions | Glassdoor

Find jobs for customer service representative ii

Customer service representative ii Interview Questions

200

customer service representative ii interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

Are you available to work any hour any day of the week. It was a requirement.

1 Answer

I worked for Convergys for only 5 months. Training was great, but once you were in production, its a totally different world. During training we were told to passively sell product/services. In actuality, you had to be a pro at selling to meet team leads agenda (Team Leads only interest is to look good to get promoted to Account Manager. Do not work for this place unless being cutthroat is not an issue for you.

I was asked a question about customer service.

2 Answers

describe a past experience with a customer you could not satisfy

2 Answers

what brings you too this conpany

1 Answer

Sale something to me in the room.

1 Answer

Why did you do bachelors?

1 Answer

Do you know about any phone operating systems?

1 Answer

The interview was a group setting where they give you a tour of the company building and they send you off for a drug test after. And they require that you have back to them with in twenty four hours. They lady who interviewed me was very nice and I had to pee a lot but she was not bothered and they also had you fill out whether you were getting a paper check, or direct deposit.

1 Answer

Tell me about a time when you encountered a irate customer?

1 Answer