Customer Service Representative Part Time Interview Questions | Glassdoor

Customer Service Representative Part Time Interview Questions

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Customer service representative part time interview questions shared by candidates

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I was asked if I had customer service experience and how my computer and phone skills ranked.

4 Answers

What was the hardest decision you had to make while dealing with a very angry customer?

3 Answers

Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.

3 Answers

Tell me about a time when you dealt with a difficult customer. What was the outcome?

2 Answers

What do you think some of the most important parts of selling are?

2 Answers

What does the word empathy mean?

2 Answers

What can you bring to the team as a new individual? Your strengths and or weaknesses? (Elaborate on this they analyze Everything)

2 Answers

All the interview questions were very straight forward. There was nothing tricky or complicated.

2 Answers

What do you think your worst qualities are?

4 Answers

All questions asked were relevant to the position

2 Answers
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