Customer Service Staff Interview Questions | Glassdoor

Customer Service Staff Interview Questions


Customer service staff interview questions shared by candidates

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Do you know what makes Publix different from other stores?

1 Answer

The excellent Customer Service in Publix, along with the quality of the products selling on the stores.

Why do you choose Publix to work?

1 Answer

What was my experience

1 Answer

The interview questions are not generally "tell me a time when..." questions. They are mostly just conversations that ask about your interests and positions you may be interested/qualified.

I was only asked to elaborate the experiences I had on my resume, in both interviews. THen I spoke very casually with the manager for about 30 mins.

All of the questions I was given were fairly simple and straight forward.

not at all difficult or unexpected questions.

Asked a lot about previous work or volunteer experiences. They ask about how you would handle different situations and types of difficult people.

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