Customer service support representative Interview Questions

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Customer Service Support Representative interview questions shared by candidates

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Charles Schwab
Customer Service and Support Representative was asked...July 10, 2012

What is your ideal work environment?

1 Answers

introkpreksi heart and think of themselves or weeks to learn

Stratus Technologies

Flexibility with the shift

1 Answers

My answer was yes

Tala

Why you are with Tala Mobile

1 Answers

The Goals and Mission of Tala is similar of my Goals

Convergys

interview was very simple and straightforward, why do you feel you are qualified for this position and what experience do you have?

1 Answers

explained my years of experience in customer service

Allstate

Why I did not speak Spanish

1 Answers

My parents never wanted me to learn

Dynamic Data Concepts

How do you handle difficult/upset clients?

1 Answers

In short, patiently. And elaborated with examples of difficult client interactions from previous jobs. Less

PNC Financial Services Group

I was willing to undergo background check

1 Answers

Yes

Sharp Electronics (US)

Not given a chance to interview. "...HR contact has to manage several open jobs & has to review hundreds of applicant resumes. It is would be impossible for her to follow up with every applicant to every position. " Yes, I know but this is being said or mentioned every time I follow-up to find out about the status of my application and/or cover letter & resume submittal. This is disheartening. Americans want to work. Companies are not hiring enough jobs and HR and Managerial staff are not considering valid qualifications.

1 Answers

I wish Glassdoor.com can help job-seeker better interact with employers for a better chance of getting the interview and get hired. Our country's Government promised to help every American that wants a job get a job. No chance if employers are this arcane about how they select people for interviews or not. Less

Sony Creative Software

No surprisingly difficult interview questions were asked. However, the most unexpected question was 'how do you remove applications from your computer? what steps do you use?'. It seemed like such a rudimentary process that I was surprised by the question.

1 Answers

Start > Control Panel > Add/Remove programs

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