Customer Service Team Interview Questions | Glassdoor

Customer Service Team Interview Questions

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Customer service team interview questions shared by candidates

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"If I gave you a piece of paper and a pencil, what would be the first thing you wrote down?"

1 Answer

Tell me about a time when you had to make a difficult decision and what was the outcome.

I was asked to describe a circumstance in which I had resolved an issue / disagreement with a fellow employee.

How would you handle a stressful situation at work, for example a rude customer or a super busy day with long lines?

1 Answer

Explain a time when you had to quickly make a tough decision without policy or anyone to ask.

Do you want to grow with the company. Are you willing to work hard to get the job done,

Why do you want to work at KFC

1 Answer