Customer Services Agent Interview Questions | Glassdoor

Customer Services Agent Interview Questions

883

Customer services agent interview questions shared by candidates

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Why do I want to leave my current job

4 Answers

no job security

for better future

no room to grow

Interviewer kept asking if I was aware of what the job entailed!

2 Answers

all really simple questions

2 Answers

The interview questions were not difficult at all. They were basic interview questions mostly related to customer service and previous experiences.

4 Answers

There were no difficult questions

2 Answers

How would you handle a disgruntled or angry customer?

1 Answer

they were all easy just basic interview questions

1 Answer

Name a time when you had an irritable customer. How did you best handle it?

1 Answer

You have an intoxicated passenger that you will have to deny boarding per Airline Policy. Describe in detail how you will deny boarding to this insistent and irrational passenger.

1 Answer

Are you SURE that you've never committed a felony or misdemeanor?

1 Answer
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