Customer success account manager Interview Questions

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Customer Success Account Manager interview questions shared by candidates

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Microsoft
Customer Success Account Manager was asked...November 9, 2020

Why do you want to work at Microsoft?

2 Answers

-diversity and inclusion -accessibility -corporate social responsibility -culture Less

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan Less

Microsoft

What was the best customer experience you gave to your client?

2 Answers

Thank you for the link. It says your guide is available for USD 97.00.

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan Less

Microsoft

From recruiter: - Tell me how you landed your last job - What was the hardest customer situation you faced? - Why Microsoft? - Why you? From managers: - Tell us a bit about yourself and what do you think you are going to do in this position at Microsoft. - Tell us about the biggest problem with your biggest customer. - What do you know about SAAS and other cloud services? - Tell us about when you were requested to learn something fast? How long did it take you? - If you get the job, what do you think is going to be your biggest challenge? - How were you measured as a Customer Success Manager? What were your KPIs? - What do you think you are going to do in the next 2-3 years? - Why Microsoft?/ Why you? - What cloud software do you know at Microsoft?

1 Answers

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan Less

AppSumo

tell me about college and the classes you took to prepare you for this role. how many tennis balls can you fit in a limo.

1 Answers

I answered without laughing.

Meltwater

Main question asked by everyone is: "Tell me about yourself" and "Why SaaS industry"

1 Answers

For SaaS question I just focused on the expansion of industry using examples from HubSpot and focused on the resource side of selling. One thing I did wrong was express my current experience too much as opposed to this industry and why I want they job. Less

Meltwater

Hypothetical sales scenarios/pitches.

1 Answers

Do not feel like you need to answer immediately, if you don't know. Take a second to think. So what if there's an awkward silence? The silence will actually help you think clearer :) Less

Microsoft

Manager asked for motivation, achievements and goals. Strengths and Weaknesses. private life and personal behavior (to understand the capacity to adapt and to fit within a team).

1 Answers

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan Less

Microsoft

How do you keep up with the latest news on technology?

1 Answers

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan Less

Netsertive

They ask the typical pizzeria question (surprise) followed by a million "tell me about a time when..." questions...most are the same thing, worded differently.

1 Answers

Answers are dependent on your experiences.

KnowBe4

Basic customer service support questions.

1 Answers

Standard answers to support career in client support

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