Customer success Interview Questions

Provide an example that shows that you really understand the needs (and wants) of your client, and are willing to go beyond just the desires of the company to provide great customer service.

Dove: Because they are calm and peaceful & keep their cool (They loved that answer) lol

This was really an interview question?

It sure was.

Pulled some numbers out of my a**, and subtly tried to convey the irrelevant nature of his question without being rude and dismissive.

70 hours of driving in

70 hours of driving in

Why work here?

I had the same experience! That lady was so rude and she was cranky and literally looked asleep the whole time like she hates being there!

Ditto! The blonde woman who they say is a trainer or "leader of learning" was SO RUDE. She made me feel like scum so I accepted an offer from another company.

I was looking for growth opportunities, teamwork, and a positive atmosphere.

A small company that is agile and innovative.

-diversity and inclusion -accessibility -corporate social responsibility -culture

Hello, as an MS employee I have created an interview prep guide for Microsoft interviews, based on my and my colleagues' recent interview experiences. The guide has questions you should expect along with our answers that got us into Microsoft. You can find it here: interviewjoy.com/services/interview-process-details/microsoft-program-product-manager-interview-questions-answers-details-ms/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Ryan

Hi! Can you tell how long your case study was? How many pages and what you needed to write about?

How was the presentation? do you have more information on that? Would be great, thanks_!