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Customer success manager ii Interview Questions
8
Customer Success Manager Ii interview questions shared by candidates
Customer Success Manager II was asked...August 3, 2020
Customer Success Manager II was asked...May 3, 2022
Q: This isn't a normal CSM position, we do expect a lot from these roles as we don't see our tasks as a "check the box" type of format, can you handle this type of responsibility with a book of ~150 clients?
1 Answers↳
I'm not unfamiliar with those types of expectations because I hold myself to that type of standard. The volume of clients does not scare me either, I'm used to working with a large book and a variety of clients in different verticals as well. I say "bring on the challenge". (Something like that?) Less
Customer Success Manager II was asked...January 26, 2022
Customer Success Manager II was asked...December 23, 2020
Q: Why did iCIMS catch my eye?
Customer Success Manager II was asked...November 3, 2021
No questions since I was GHOSTED
Customer Success Manager II was asked...December 20, 2020
Questions were situational, asking about how I previously handles situations with clients in my last position. The q&a was very conversational, with quite a bit of back and forth interaction.
Customer Success Manager II was asked...November 3, 2021
Describe a time you faced an interpersonal challenge and how you managed it
Customer Success Manager II was asked...December 23, 2020
Q: What types of customers have you had experience with?
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