Customer Support Manager Interview Questions | Glassdoor

Customer Support Manager Interview Questions

50

Customer support manager interview questions shared by candidates

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Why should I hire you for this job?

1 Answer

I had previously held this position supporting the team, and am familiar with the role.

why you want this job

1 Answer

Is family important to you

1 Answer

How do you see yourself fitting into the organization?

1 Answer

What do you bring to this job? Describe your strengths and weaknesses. Do you have any questions?

i was ask questions that pertaining to the interaction of clients, technical question and how would handle the clients complaints. if was willing to travel and work weekend and long hours.

In general, they present you with workplace scenarios about managing people, and ask you how you would handle each situation. You are also asked to describe real-life situations you have encountered and how you handled them. It is kind of a case-study method of interviewing -- on the spot decision making and problem resolutions. Very effective method, I believe.

What would you do in first 30 - 90 days on the job?

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