Customer support representative Interview Questions | Glassdoor

Customer support representative Interview Questions


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You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?

4 Answers

Call the switches 1, 2 and 3. Leave Switch 1 off. Turn Switch 2 on for five minutes and then turn it off. Turn Switch 3 on. Enter the room. If a bulb is on, it's controlled by Switch 3. Feel the light bulbs for heat. The warm bulb is controlled by Switch 2. The bulb that is off and cold is controlled by Switch 1.



Basic character questions and call center life style questions.

2 Answers

Talk about a time you had to handle a irate customer. What steps did you take?

2 Answers

give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?

2 Answers

Why do you feel that your work experience would make you an outstanding Dish employee?

1 Answer

What's the worst hairstyle you've ever had

2 Answers

What is your ideal work environment?

1 Answer

List and explain three strengths and weaknesses

2 Answers

If you could be any animal, what would you be?

1 Answer