Customer Support Specialist Interview Questions | Glassdoor

Customer Support Specialist Interview Questions

371

Customer support specialist interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

How do you interpret policies and procedures?

1 Answer

I read them.

How I deal with a situation where the customer is irate or threatening to cancel.

1 Answer

You are given a paper paper at the end of the interview and asked to write about one Wix employee and one person who is interviewing with you.

1 Answer

Those who score high enough on the Cognitive Aptitude Assessment and the personality test will most likely be emailed and invited to take another Cognitive Aptitude Assessment over Zoom while the recruiter observes.

1 Answer

All applicants must complete a Cognitive Aptitude Assessment online while recording themselves using a webcam as well as a personality test.

1 Answer

How would you describe Dropbox to someone technically savvy? What about your grandparents?

1 Answer

Why do you think you've been unemployed for so long?

1 Answer

What would you say are some weaknesses you have?

1 Answer

How well I knew SQL?

1 Answer

What would you do if you had someone on the phone who was angry on upset? Have you ever had a situation when a customer was angry or upset? Please describe how you handled that particular situation.

1 Answer
110 of 371 Interview Questions