Customer Support Tech Interview Questions | Glassdoor

Customer Support Tech Interview Questions

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Customer support tech interview questions shared by candidates

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Hypothetical customer service scenario with a written customer service response-everyone in group had a random question- appeared about 6 different scenarios

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remember branding of the company you are answering for- and teamplaying

Describe, step by step, how you arrived at our offices today.

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Please describe the basic concepts behind FTP

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I did not find any of the questions to be unexpected, they do ask technical questions just to see your skill level and ability to troubleshoot. I thought it was interesting because they had a computer set up to show them what you would do to troubleshoot customers.

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None. Pass the test and be friendly to the interviewer then you are hired!

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132133123123123 vs 12312212312 does it look similar or not similar

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"Where do you see yourself in two years??

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How would you handle a customer's complaint?

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Why do you feel that your work experience would make you an outstanding Dish employee?

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Are you able to comply with our 90-day attendance policy?

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