Customer Service Associate Interview Questions in Dallas, TX | Glassdoor

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Customer Service Associate Interview Questions in Dallas, TX

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If I ever failed to meet a goal?and how did I react to it?

1 Answer

Explain what ISN does in your own words. Prepare for the presentation.

What are your plans for the future?

1 Answer

There wasn't "one" question that stood out as the most difficult. The overall interview process is entirely to see if you will fit in with the company's culture and business environment. The most difficult part would be up to the candidates weaknesses... presentation skills, interview skills, soft phone skills, etc.

Tell us about a time when you wished you would have done something differently to help a customer.

Tell me about a time when you had a conflict with someone and how you resolved that conflict.

What makes you best fitted for this job?

1 Answer