As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
Why should we hire you?
I feel like I have what you're looking for
I feel that I have what you are looking for.
The fastest you hire me, the fastest, I will get that irate customer satisfied, and on to the next one! # Customer Service- Driven