Customer Service Interview Questions in Dallas, TX | Glassdoor

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Customer Service Interview Questions in Dallas, TX

Customer Service Interview Questions in Dallas, TX

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

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Why should we hire you?

3 Answers

I feel like I have what you're looking for

I feel that I have what you are looking for.

The fastest you hire me, the fastest, I will get that irate customer satisfied, and on to the next one! # Customer Service- Driven

I don't remember specific questions asked, the most difficult thing for me was trying to find a way to relate my past experience/skill set with relevant qualities in this industry.

1 Answer

What would coworkers say you could improve on?

2 Answers

What is your weaknesses in the work field?

1 Answer

In your own words, what does ISNetworld do?

1 Answer

Why do you want this job? or Why would you fit in here?

1 Answer

Nothing really. They asked your typical questions. I always hate the "What is your worst quality question"

1 Answer

How would you handle a difficult customer over the phone?

2 Answers
110 of 443 Interview Questions